Ethics and Social Responsibility
Please respond to the following:
ORIGINAL WORK, NO PLAGIARISM, 1 REFERENCE
PART 1 PLEASE RESPOND IN 275 WORDS
•Select a small business with which you are familiar and develop a plan of action for encouraging ethical behavior. Provide specific examples to support your response.
•Analyze a business’s responsibilities to the environment, employees, customers, investors, and the community, and determine which is the most important. Explain your rationale
PART 2 PLEASE RESPOND AND COMENT TO THIS DISCUSSION NO LESS THE 175 WORDS BASE ON 1 CREDIBLE RESORCE
Select a small business with which you are familiar and develop a plan of action for encouraging ethical behavior. Provide specific examples to support your response.
I chose to talk about the Yankee Candle company near me. My first plan of action for encouraging ethical behavior would be to make sure the owners and management are abiding by their core values and are demonstrating ethical behavior. This behavior will be known when you speak with the management in the store as well as the employees. If they are trained and taught how the company wants customers to perceive them as a company you will see it when you enter this store. Friendliness, cleanliness and the atmosphere are all part of the ethical behaviors of Yankee Candle. They say that their candles burn clean so it won’t harm the environment or your home. I personally have a slight addiction to candles so I do know that these burn clean as long as you do follow the instructions in regards to trimming the wicks.
The other plan of action I would keep up with would be making sure that every new employee is taught the same thing, always asking for feedback and if needed, always making changes to be better and make the product the best for the environment and the customers.
With managers always available and the staff quite knowledgeable in the product, the experience there will be a memorable one and you will want to return. I am sure that is what the higher ups at Yankee really want to hear.
Analyze a business’s responsibilities to the environment, employees, customers, investors, and the community, and determine which is the most important. Explain your rationale.
When analyzing a business’s responsibilities the first thing I thing I think of is how are they contributing to the environment? What do they know about their own service or product? How to they treat their employees? Are they honest and trustworthy enough to have investors invest in them? Do they have any contributions to their community and do they stay involved?
I would have to say that the most important responsibility would have to be how they treat the employees. I always feel they are the “front line” in any business. They have to learn the business, develop a skill for sales and customer relations, know the product and continually gain the respect of customers to stay in business. If the employees fail at any of those then the company doesn’t gain a sale which in turn takes away from the profits. Coaching of employees, on the spot (positive), or weekly is imperative to make sure they are understanding of the core values and expressing them through their everyday interactions.
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