Phl 320 final exam latest may 2015 – solution 15/15 100% correct

1.      The methods for managing resistance to change include

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explicit and implicit coercion

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avoidance

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BCG segment analysis

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SWOT analysis

 

2.      Identify the fallacy in the following piano store advertisement: “Pianos are our only business. You’ll get the best deal at the Piano Experts.”

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Hasty generalization

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Straw man

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Red herring

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Ad hominem

 

3.      The Sarbanes-Oxley Act was created in 2002 to improve and maintain investor confidence. The act includes which of the following?

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Senior managers sign off on financial results.

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Company insiders may compose the entire Board of Directors.

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Privately held companies must report to the public.

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Officers are exempt if they were not aware of a misrepresentation.

 

4.      Reaching a valid decision is based on the evaluation of arguments. If we know that a valid argument has true premises, then a decision based on the argument

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might be sound

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is strong

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might have a false conclusion

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must be sound

 

 

5.      Which of the following steps begin the planning process:

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Situation analysis

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Gather information

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Interpret information

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Set alternative goals

 

6.     
A set of procedures for making decisions about an organization’s long-term goals and strategies is called

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tactical planning

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a mission statement

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a vision statement

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strategic planning

 

7.     How would you assess the following statement? Consider both the nature of the claim and the source.

 

“Lottery director Mark Michalko said Thursday that allegations that Californians are squandering money they once used for food to buy lottery tickets ‘are just not correct.’. . . California Grocers Association president Don Beaver raised the issue earlier in the week, saying five supermarket chains had complained that grocery sales dropped about 5 percent after lottery tickets went on sale October 3.”

—Sacramento Bee

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Probably true

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Probably false

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Requiring further documentation

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Claim that cannot be properly evaluated

 

8.      Which of the following terms refers to a moral theory that focuses mainly on one’s intentions?

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Virtue ethics

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Deontology

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Utilitarianism

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Relativism

 

9.      Which of the following is a common cognitive bias?

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Knowledge

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Belief

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Facts

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Advertising

 

10.  Motivating people to change often requires three basic stages: unfreezing, moving to institute the change, and

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rewarding

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reducing headcount

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redirecting resources

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refreezing

 

11.  Which of the following statements describes creativity correctly?

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Only highly intelligent people are capable of generating creative ideas.

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Anyone can become more creative.

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Creative people are born with the trait

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Children are more creative than adults.

 

12.  Managers often ignore challenges for which of the following reasons:

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Getting involved will not impress their bosses.

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They do not agree with the outcome.

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Employees actually prefer a hands-off boss who lets them handle conflict on their own.

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Managers cannot be sure how much time, energy, or trouble lie ahead once they start working on a problem.

 

13.  Which of the following is a way people are, or can be, creative?

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Formative creativity

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Inertia creativity

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Relationship creativity

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Inner space creativity

 

14.  Aristotle proposed that there are three modes by which a speaker may persuade an audience. The modes ways are

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introduction, body, and conclusion

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advocacy, arguments, and attacks

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analogy, appeals, and argument

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ethos, pathos, and logos

 

15.  The initial step in the decision making process is to

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evaluate the decision

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challenge the status quo

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identify the problem

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select an alternative

 

 

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